Shipping and Delivery Policy

At Own Silent, we aim to deliver your products efficiently and securely. This Shipping and Delivery Policy outlines our process.

Processing Time

• Orders are typically processed within 2-3 business days, excluding weekends and holidays.
• Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Methods and Costs

• We offer standard and express shipping options at checkout. Shipping costs depend on your location and the selected method.
• Free shipping may be available for orders over a certain amount, as indicated on our website.

Estimated Delivery Time

• Standard Shipping: 5-7 business days.
• Express Shipping: 2-3 business days. Delivery times may vary depending on your location and external factors such as weather or carrier delays.

International Shipping
We currently offer international shipping to select countries. Delivery times and costs for international orders will be displayed at checkout.

Order Tracking
You can track your order using the tracking number provided in your shipping confirmation email.

Lost or Damaged Packages

• If your package is lost or damaged in transit, please contact our support team within 7 days of the estimated delivery date.
• We will investigate the issue and work with the carrier to resolve it.