Cancellation and Refund Policy

We strive to ensure that our customers are satisfied with their purchases. However, we understand that there may be circumstances where a return or cancellation is necessary.

Order Cancellation

• You may cancel your order within 24 hours of placing it by contacting our support team at [email].
• If your order has already been shipped, cancellation is no longer possible, and you will need to initiate a return once the product is delivered.

Refund Policy

• If you are not satisfied with your purchase, you may return the product within 15 days of receiving it.
• To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition that you received it.
• Once we receive the returned product, we will inspect it and notify you of the approval or rejection of your refund.
• Refunds will be processed to the original payment method within 7-10 business days after approval.

Non-Refundable Items

• Products on clearance or promotional sale are non-refundable.
• Custom-made or personalized products cannot be returned unless defective.

Return Shipping Costs
You will be responsible for paying the shipping costs for returning the product. Shipping costs are non-refundable.